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Contact Keeper Security Customer Service

Keeper Security Phone Numbers and Emails

Customer Service Number:

  • (312) 971-5702
Call customer service
Send Message

Business Customer Service:

  • (312) 226-4782
    Americas and APAC
  • +35 321 237 5250
    EMEA

Business Sales:

  • (708) 515-4062
    Americas and APAC
  • (202) 946-4575
    Federal and SLED

Headquarters:

  • (312) 829-2680

Keeper Security Emails:

Business Customer Service
Customer Service
Legal
Media
Press Inquiries
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Keeper Security Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Keeper Security Customer Service is rated at 2.9 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Keeper Security is 3129715702. 95% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 92% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Keeper Security may ask you for the following information to identify you as a customer: email, first and last name or phone number.

View full overview ›

How to Contact Keeper Security Customer Service?

Most Popular Number:

(312) 971-5702
Total calls: 490 Issues resolved: 17 Last call: Nov 6, 2025

The company offers several Keeper Security phone numbers so customers can contact the customer service team. The most commonly used helpline is 1-312-971-5702. To contact the Americas and APAC team, one can dial 1-312-226-4782. For information and help regarding EMEA, the Keeper Security contact number is +35-321-237-5250. There are separate helplines for business sales. For sales regarding Americas and APAC, the Keeper Security support phone number is 1-708-515-4062. And for Federal and SLED, the number to dial is 1-202-946-4575. To contact a representative in Keeper Security headquarters, the number is 1-312-829-2680.

Keeper Security support is available at business.support@keepersecurity.com to handle individual business queries and concerns. The email address support@keepersecurity.com is specified for general issues and inquiries to the Keeper Security customer service team. Individuals can also write to Other security@keepersecurity.com to request assistance from the company agent's for legal, privacy, and security concerns. There is a separate Keeper Security contact number for media and press inquiries. It is press@keepersecurity.com. Once you send an email, expect a response from the support team within two to three business days.

Customers seeking advanced contact options via the Keeper Security website can click on the chat icon at the bottom right corner of the screen. You will be asked to share a verification code sent to your email address. Once you enter the code, you can initiate the chat with Keeper Security customer service. Users can also click Contact and choose to get help with personal business or MSPs purposes. Accordingly, users are prompted to enter the credentials to get help from the right department. Once the information is provided, the Keeper Security contact team will get back to you.

Customers can get the Keeper Security app by visiting the company website or heading to the Apple App Store or Google Play Store. The application is available for download on Android and iPhone and has an easy installation process. Downloading this app allows customers to maximize account management with robust password security to keep their Keeper Security accounts and personal data secure. Users must click on the screen's three horizontal lines to get round-the-clock assistance.

The Keeper Security headquarters is at 333 N Green St, Suite 811, Chicago, Illinois 60607, United States. Users usually visit the Keeper Security address to discuss customer service complaints and issues or critical matters. After hearing about the problem, the Keeper Security support team will work to provide you with the best long-term solution. Other options to contact the company headquarters include sending a letter, calling them, emailing them, or contacting them via the Keeper Security app.

PissedConsumer Club

Contact Information

Keeper Security Website:

Keeper Security Help Center:

Corporate Office Address:

Keeper Security, Inc.
333 N Green St Suite 811
Chicago, Illinois 60607
United States

Keeper Security Customer Service Reviews

2.9 / 5
Average
Tedi Ouf
Excellent
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Your survey is annoying. I have answered enough questions!!! Does this satisfy your requirements !!!

Aicha Ifj
Great service with return call!!

I left a message at their headquarters (312 area code) yesterday and they called me back promptly at 9 AM this morning. The customer support rep was fantastic.

Very knowledgeable and patient. I was not expecting this kind of support, but it was fantastic.

Lamontae Smv
Difficult and frustrating.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I wanted a refund for an EARLY renewal. I did not want to renew.

I was told NO refunds, I would have to close acct entirely and reset. I did that, but am not happy that was the only way. Rep was very rude and condescending the entire time. I will not be back, and I will be switching my other acct with you as well.

Not good customer service experience at all. I will be telling everyone I meet not to use your service.

How Good is Keeper Security's Customer Service?

Alexander U Nnz
Alexander U Nnz
Feels Disappointed | May 31, 2025

I am a customer of over 7 years, and I couldn't get them to help RESET my sign phrase

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Kell Owk
Kell Owk
Feels Satisfied | May 30, 2024

They were nice and efficient

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Lochlan Rvv
Lochlan Rvv
Feels Disappointed | Dec 01, 2023

Had to close my account. Trying now to reset up my account, but cannot because I’ve already used my email address.

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Teona Fsa
Teona Fsa
Feels Satisfied | Oct 13, 2023

Good job- issue was resolved

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Cierrah Hnd
Cierrah Hnd
Feels Satisfied | Oct 11, 2022

He helped me.

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Summary of Keeper Security Customer Service Calls

514 TOTAL
CALLS
00:58 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Keeper Security?

Account Question:

  • “Interested in individual password manager”
  • “Cannot recover account”
  • “I have three Keeper apps Subscriptions that i am being charged for on my iphone and i Only wanted the Password one. How did i get the others ?”

Request for Information Question:

  • “Questions ( I am senior handicapped) I need to talk to live person, not good with text or chat”
  • “Update email and lost my account”
  • “Inquiry”

Payments and Charges Question:

  • “Payment return”
  • “I paid to renew and upgrade my keeper but I still get an expired notification”
  • “My amount not my acount plz contact plzz”

Product/ Service Question:

  • “Loan required”
  • “Loan vare ma”
  • “My loan processing charges refund”

Activation/ Cancellation Question:

  • “Renew subscription at veteran discount”
  • “Renew”
  • “Renew subscription”

Return/ Replace Question:

  • “Tax return”
  • “I have a new iPhone and KEEPER does not open and I can’t change the password.”
  • “Amendment my return”

Refund Question:

  • “Refund this money”
  • “Refund my fee immediately”
  • “My money not refund”

Website/ Application Question:

  • “Keeper app is frozen”
  • “To pay the money for the installation of solar”
  • “App is not syncing”

Staff Question:

  • “Just started service & I don't know set up”
  • “Customer service”

Cards Question:

  • “Can't add new credit Card”

Shipping and Delivery Question:

  • “I would like to get the 50% discount on Keeper Unlimited”

Other Question:

  • “License query”
  • “Keeper setup not right”
  • “Money problem”

Compare Keeper Security Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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